COMBAT STANDARD

REFUND & RETURNS POLICY

Last Updated: 3 September 2026

At Combat Standard, we want you to be satisfied with your purchase. This Refund & Returns Policy explains when returns, exchanges and replacements are available.

By purchasing from Combat Standard, you agree to the terms outlined below, subject to your rights under the Australian Consumer Law (ACL).

1. CHANGE-OF-MIND RETURNS

Combat Standard accepts eligible change-of-mind returns within 7 days of receiving your order.

To be eligible:

• The item must be unworn and unused.

• The item must be in its original condition.

• The item must not have been washed, damaged, altered or otherwise used.

• Original tags and packaging should be retained where applicable.

• Proof of purchase must be provided.

Customers are responsible for the cost of returning the item to Combat Standard.

Original shipping costs are not refundable for change-of-mind returns.

Combat Standard reserves the right to refuse a change-of-mind return where the item does not meet the eligibility requirements above.

2. SIZE EXCHANGES

If you have ordered the incorrect size, Combat Standard may offer an exchange for another available size.

Customers are responsible for:

• The cost of returning the original item; and

• Any shipping costs associated with sending the replacement item.

Exchanges are subject to stock availability.

If the requested size is unavailable, Combat Standard may offer an alternative solution at its discretion.

3. SALE & DISCOUNTED ITEMS

Sale items and items purchased using a discount code are final sale for change-of-mind purposes.

This means we do not offer change-of-mind returns, refunds or exchanges on sale or discounted products.

This does not affect your rights under the Australian Consumer Law. If a sale or discounted product is faulty, defective, unsafe, does not match its description, or otherwise fails to meet applicable consumer guarantees, you may still be entitled to a remedy.

4. CUSTOM & PERSONALISED PRODUCTS

Custom, personalised or made-to-order products, including custom fighter gear, custom boxing shorts, personalised apparel and similar products, are not eligible for change-of-mind returns or exchanges.

This does not affect your rights under the Australian Consumer Law if the product is faulty, defective, does not match its description, or otherwise fails to meet applicable consumer guarantees.

5. FAULTY OR INCORRECT PRODUCTS

If you receive a product that is faulty, damaged, defective or materially different from what you ordered, please contact us as soon as reasonably possible.

Please provide:

• Your order number;

• A description of the issue; and

• Clear photographs or video showing the issue where appropriate.

Combat Standard may assess the product before determining the appropriate remedy.

Where a product is confirmed to have a fault covered by the Australian Consumer Law or our applicable product obligations, Combat Standard will provide the remedy required by law.

Where appropriate, Combat Standard will replace the product with the same or an equivalent product.

If a replacement is not available or another remedy is required under the Australian Consumer Law, we will provide the applicable remedy.

6. RETURN SHIPPING FOR FAULTY PRODUCTS

For approved faulty-product claims, Combat Standard will cover or reimburse reasonable return shipping costs where required by the Australian Consumer Law.

Customers should retain postage receipts and other reasonable evidence of return costs.

7. WRONG SHIPPING ADDRESS

Customers are responsible for providing accurate shipping information when placing an order.

Combat Standard is not responsible for orders delivered to an incorrect address because incorrect or incomplete information was provided by the customer.

If an order is returned to Combat Standard because of an incorrect address, the customer may be required to pay any additional shipping costs before the order can be resent.

If the incorrect address was caused by an error made by Combat Standard, Combat Standard will take responsibility for correcting the issue.

8. LOST OR DELAYED ORDERS

Combat Standard is not responsible for delays caused by postal services, courier companies, customs authorities or other third parties.

Where an order is confirmed as lost by the relevant shipping provider, Combat Standard will assess the situation and determine an appropriate solution.

Nothing in this section limits any rights you may have under the Australian Consumer Law.

9. INTERNATIONAL ORDERS

Combat Standard primarily operates within Australia but may accept international orders where shipping is available.

International customers are responsible for any applicable additional shipping charges, customs duties, import taxes, tariffs or other charges imposed by the destination country.

These charges are not controlled by Combat Standard.

10. HOW TO REQUEST A RETURN OR EXCHANGE

To request a return, exchange or replacement, contact:

Email: @thecombatstandard@gmail.com

Please include your order number and clearly explain the reason for your request.

Do not send an item back without first contacting Combat Standard and receiving return instructions.

11. AUSTRALIAN CONSUMER LAW

Nothing in this policy is intended to exclude, restrict or modify any rights or remedies you may have under the Australian Consumer Law.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

For more information about your consumer rights, visit the Australian Competition and Consumer Commission (ACCC) website.

COMBAT STANDARD

TERMS OF SERVICE

Last Updated: 3 September 2026

Welcome to Combat Standard.

These Terms of Service govern your use of the Combat Standard website and your purchase of products and services from Combat Standard.

By accessing our website or placing an order, you agree to these Terms of Service.

1. ABOUT COMBAT STANDARD

Combat Standard is a combat-sports-focused brand offering apparel, boxing and MMA gear, custom fighter equipment and related products.

Combat Standard may operate under an Australian Business Number (ABN). Business registration details may be updated as the business develops.

2. USE OF OUR WEBSITE

You agree to use the Combat Standard website lawfully and responsibly.

You must not:

• Use the website for unlawful purposes;

• Attempt to interfere with or damage the website;

• Attempt to gain unauthorised access to our systems;

• Copy, reproduce or exploit our website or its content without permission;

• Use our branding or intellectual property without authorisation;

• Provide false or misleading information when placing an order; or

• Use our website in a manner that could harm Combat Standard or its customers.

Combat Standard reserves the right to refuse or cancel orders where there is a legitimate reason to do so, including suspected fraud, misuse, incorrect pricing or stock errors.

3. PRODUCTS & PRODUCT INFORMATION

We aim to ensure that product descriptions, images, sizing information, colours and specifications displayed on our website are accurate.

However, minor variations may occur due to manufacturing processes, screen settings, lighting, photography or differences between individual products.

We reserve the right to update product information, pricing, availability and specifications without prior notice.

Nothing in this section limits your rights under the Australian Consumer Law.

4. ORDERS

When you place an order, you are making an offer to purchase the selected products.

An order is not necessarily accepted until Combat Standard has confirmed the order.

We reserve the right to cancel or refuse an order where reasonably necessary, including where:

• A product is unavailable;

• There is an obvious pricing or listing error;

• Payment cannot be processed;

• We suspect fraudulent activity; or

• The order cannot reasonably be fulfilled.

If Combat Standard cancels an order after payment has been received, any required refund will be provided.

5. PRICING & PAYMENTS

All prices displayed on the website are in Australian dollars unless otherwise stated.

Customers are responsible for reviewing their order, including products, quantities, shipping charges and applicable discounts, before completing payment.

Combat Standard reserves the right to correct obvious pricing errors.

Discount codes:

• Must be used according to their stated conditions;

• Cannot be exchanged for cash;

• Cannot be applied retrospectively unless Combat Standard agrees; and

• May be limited to specific products or campaigns.

Combat Standard reserves the right to cancel or restrict discount codes where they are used fraudulently, incorrectly or contrary to their intended conditions.

6. SALE & DISCOUNTED PRODUCTS

Products marked as sale or discounted may be subject to additional conditions.

Unless required by the Australian Consumer Law, sale and discounted products are not eligible for change-of-mind returns or exchanges.

This does not remove any consumer guarantees or other rights provided by law.

7. CUSTOM & FIGHTER PRODUCTS

Combat Standard may offer custom products, including fighter shorts, apparel, boxing equipment, MMA equipment and personalised products.

Due to the custom nature of these products:

• Designs must be approved before production where applicable;

• Customers are responsible for checking approved designs and information;

• Custom products cannot generally be cancelled or returned due to change of mind once production has commenced; and

• Custom products remain subject to applicable consumer guarantees.

Specific custom orders may be subject to additional terms agreed between Combat Standard and the customer.

8. PRE-ORDERS

Combat Standard may offer products through pre-order campaigns.

Pre-order products may have different fulfilment arrangements from standard in-stock products.

By placing a pre-order, you acknowledge that the product may not be immediately available for dispatch.

If Combat Standard is unable to fulfil a pre-order, the customer will be contacted and an appropriate solution will be provided.

Pre-order terms may be specified on the individual product page.

9. SHIPPING

Combat Standard ships primarily within Australia and may offer international shipping.

Shipping charges will be displayed during the checkout process where applicable.

International orders may be subject to additional customs duties, taxes, tariffs and other charges imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated.

Shipping times may vary depending on the destination, shipping provider, customs processing and other circumstances outside Combat Standard's control.

Combat Standard does not guarantee a specific delivery date unless expressly stated for a particular product or service.

10. CUSTOMER RESPONSIBILITY

Customers are responsible for providing accurate:

• Name;

• Shipping address;

• Contact information;

• Email address; and

• Order details.

Combat Standard is not responsible for errors caused by incorrect information supplied by the customer, except where the error was caused by Combat Standard.

11. INTELLECTUAL PROPERTY

All intellectual property associated with Combat Standard, including but not limited to:

• The Combat Standard name;

• Logos;

• Trademarks;

• Graphics;

• Designs;

• Artwork;

• Product designs;

• Photography;

• Videos;

• Website content;

• Written content; and

• Marketing materials

is owned by or licensed to Combat Standard unless otherwise stated.

You must not reproduce, modify, distribute, sell, copy, publish or commercially exploit Combat Standard intellectual property without prior written permission.

Purchasing a Combat Standard product does not give you ownership or commercial rights to Combat Standard's branding, designs or artwork.

12. USER CONTENT

If you submit photographs, videos, reviews, testimonials, comments or other content to Combat Standard, you confirm that you have the right to provide that content.

You must not submit content that is unlawful, defamatory, misleading, infringing, abusive or otherwise inappropriate.

Combat Standard may remove content that breaches these requirements.

Where you provide content for promotional use, Combat Standard may request permission to use that content for marketing purposes.

13. FIGHTER COLLABORATIONS

Combat Standard may collaborate with professional fighters, athletes, teams, creators and other partners.

Products, promotional arrangements and custom equipment created through collaborations may be subject to separate agreements or specific terms.

Where separate terms apply, those terms may supplement these Terms of Service.

14. PRODUCT SAFETY & INTENDED USE

Customers are responsible for using products appropriately and in accordance with any instructions, warnings or intended-use information supplied with the product.

Combat Standard products should not be modified or used in a manner contrary to their intended purpose.

Nothing in these Terms of Service excludes liability or consumer rights that cannot legally be excluded.

15. THIRD-PARTY SERVICES

Our website may use third-party services, including payment providers, shipping providers, website platforms, analytics services and other technology providers.

Combat Standard is not responsible for interruptions or failures caused by third-party services outside our reasonable control.

Third-party services may have their own terms and privacy policies.

16. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Combat Standard will not be responsible for losses that are not reasonably foreseeable or that result from circumstances outside our reasonable control.

Nothing in these Terms of Service excludes, restricts or modifies any liability, guarantee, right or remedy that cannot legally be excluded under Australian law.

17. EVENTS OUTSIDE OUR CONTROL

Combat Standard will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, strikes, transport disruptions, supplier issues, government actions, customs delays, technology failures or other similar events.

Where reasonably possible, Combat Standard will communicate significant disruptions to affected customers.

18. PRIVACY

Combat Standard may collect and use customer information for purposes including processing orders, providing customer support, shipping products, processing payments and communicating with customers.

Customer information will be handled in accordance with Combat Standard's Privacy Policy.

19. CHANGES TO THESE TERMS

Combat Standard may update these Terms of Service from time to time.

The latest version will be published on this website.

Changes will apply from the date they are published unless otherwise stated.

20. GOVERNING LAW

These Terms of Service are governed by the laws applicable in Australia.

Any disputes will be handled in accordance with applicable Australian law.

21. CONTACT

For questions regarding these Terms of Service, orders, returns or other customer enquiries, contact:

Combat Standard

Email: @thecombatstandard@gmail.com